Communication (Skills by Competency)

Written Communication
"Writes in a clear, concise, organized, and convincing manner for the intended audience."
  • Basic Business Writing Skills
  • Business Writing Workshop
  • Grammar Workshop

Oral Communications
"Makes clear and convincing oral presentations. Listens effectively; clarifies information as needed."
  • The Confident Manager:  Presenting Your Best Side
  • Briefing Skills Workshop
  • Presentation Skills
  • Effective Listening

Interpersonal Skills
Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations.
  • The Effective Negotiator
  • Dealing With Conflict
  • Interpersonal Skills Workshop
  • Coaching Skills
  • Emotional Intelligence
  • Facilitation Skills

For course outlines or information on customizing these topics for your organization, click here.