For any training initiative to be successful, it is vital that the developer follow a systematic training process that is focused on the agency’s needs. At the Federal Leadership Institute, all of our instructional designers have industry experience and follow our five-phase process to ensure consistency and quality:

1) Analysis Phase: Working with an agency to identify training needs and goals and how those goals can best be met. This would include identifying who will be trained and timing.

2) Design Phase: Identifying the training ‘solution’ that meets all established goals. This also includes all logistics for support such as mode of delivery, scheduling, etc.

3) Development Phase: Developing the actual training materials, handouts and other audio/ visual requirements.

4) Implementation Phase: This involves observing the actual training and ensuring that objectives are being met.

5) Evaluation Phase: Creating and applying the appropriate evaluation tools prior to, during, and after the training to measure results.

For course outlines or information on how these topics can be customized for your organization, click here.